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Frequently Asked Questions

Everything you need to know about ordering from WorldWideLabs

Ordering & Shipping

Orders are dispatched within 24 hours of payment confirmation. Delivery times:
  • β€’ Domestic shipping: 1–3 business days
  • β€’ International shipping: 4–10 business days
All orders include full tracking information sent via email.
Yes, we ship worldwide. All international orders are sent via express courier with full tracking. Customs and import duties (if applicable) are the responsibility of the buyer. We use discreet, plain packaging with no product references.
Absolutely. All orders are shipped in plain, unmarked packaging with no indication of contents. Your privacy is our priority. Billing is also discreet with no product-related references.

Payment Methods

We accept the following payment methods:
  • β€’ Cryptocurrency: Bitcoin (BTC), Ethereum (ETH), USDT, and other major cryptocurrencies
  • β€’ Bank Transfer: Direct bank transfer (details provided upon order)
Payment details will be sent to you after placing your order. Contact us at worldwidelabs.contact@gmail.com for any payment questions.
Yes, cryptocurrency is one of the safest and most private payment methods available. It offers fast confirmation, low fees, and complete privacy. We'll provide wallet addresses and can assist first-time crypto users with the process.

Quality & Verification

All our peptides are independently verified by HPLC and Mass Spectrometry testing to ensure high purity. The Certificate of Analysis (COA) is viewable directly on each product page β€” just click the COA tab in the product gallery.
Yes, every batch undergoes rigorous third-party testing:
  • β€’ HPLC Testing: Confirms high purity levels
  • β€’ Mass Spectrometry: Verifies molecular identity
View the Certificate of Analysis on each product page or browse our COA Gallery.
For optimal stability:
  • β€’ Store lyophilized powder below 25Β°C (refrigeration recommended)
  • β€’ Protect from light and moisture
  • β€’ Once reconstituted, refrigerate at 2-8Β°C
  • β€’ Avoid repeated freeze-thaw cycles

Returns & Refunds

Your satisfaction is our priority:
  • β€’ Damaged or incorrect orders: Full replacement or refund
  • β€’ Unopened items: Can be returned within 30 days of purchase
Contact our support team at worldwidelabs.contact@gmail.com to initiate a return or report any issues.
All orders include tracking. If your order appears lost or significantly delayed, contact us with your order details. We'll investigate with the carrier and either reship your order or provide a full refund if the package cannot be located.

Still Have Questions?

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Disclaimer: All products are intended for laboratory research use only. Not for human consumption, medical, veterinary, or household use. The buyer assumes all responsibility for the handling and use of these materials.